Frequently Asked Questions
Everything you need to know about our luxury timepieces and services.
What kind of movements do Swan & Edgar watches use?
Our timepieces feature high-quality hand-assembled movements, including automatic and quartz options, designed to ensure precision and longevity in every watch.
Do you offer international shipping?
Yes, we ship our luxury watches worldwide. Shipping times and costs vary depending on the destination, with tracking provided for every order.
What is your return policy?
We offer a 30-day return policy for all unworn watches in their original packaging. Please contact our support team to initiate a return or exchange.
Are Swan & Edgar watches covered by a warranty?
Every Swan & Edgar London watch comes with a comprehensive 5-year warranty that covers any manufacturing defects from the date of purchase.
How should I care for my leather strap watch?
To preserve the quality of your leather strap, avoid contact with water, perfumes, or oils. Clean it gently with a dry, soft cloth to maintain its natural finish.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Klarna.